Contact Us
This page is the direct line for questions about the tours listed here, from Los Arcos snorkel boats to Sierra Madre ATV rides and Rhythms of the Night dinner cruises. Nothing is too small to ask.
What helps most:
- A question about one listing, such as whether the $169 ATV and RZR Jorullo Bridge price covers a single rider or two.
- Anything that looks off: a from-price that no longer matches the live booking page, a pickup point in Nuevo Vallarta that has moved, or a listed excursion that has stopped running from Banderas Bay.
- A comparison ask, for example whether the 6 hour Marietas Islands all-inclusive boat or the 7 hour Yelapa waterfall and Majahuitas day suits a family with kids.
- Something missing: a whale watching operator, a Sayulita and San Pancho day trip, or a departure town you looked for and could not find on the site.
- Something the FAQ and the guides never quite cover? Send it over.
Email info@toursinpuertovallarta.com
What To Send
Messages are read by a person, not sorted by a bot. Most replies land within a couple of working days, and they stay short: a corrected price, a link to the right booking page, or a straight admission that something cannot be confirmed. Writing in does not subscribe you to anything, and nothing follows up afterward. Ask about a Zona Romantica pickup or which Los Arcos snorkel boat leaves earliest, the small questions are the useful ones.
What Happens Next
Money matters go elsewhere first. Refunds, vouchers and cancellations belong to the operator or the booking platform that charged your card; this site only compares tours and holds no reservations of its own. Expect a brief reply pointing you to the right place.
Factual questions get checked against the live listing before anything else. If a from-price here has drifted from what the operator charges, say the $120 Marietas Islands all-inclusive tour, the listing wins and the page gets fixed. The reply will tell you what changed.
Reader suggestions drive what this catalog covers next. When the same request keeps arriving, say a whale watching comparison for the December to March season, or more detail on the Sierra Madre zipline and ATV options, it earns a place in the writing queue. One email alone rarely changes anything. Repeated ones do.
A quiet inbox usually means a question is being checked, not dropped. Write again any time. Caught a wrong price or an outdated pickup point on a tour page? Say so: reader corrections keep this catalog accurate.